Utility Billing

Water and Sewer Utility Billing

Users of the municipal water and/or sanitary sewer system located in Paisley, as well as select properties in Chesley and Tara, receive a water and sewer utility bill quarterly (four times per year).

Important Information

Residents are responsible for ensuring they receive and pay their bill on time.
Failure to pay by the due date will result in:
- The outstanding balance being transferred to the property tax roll.
- Penalty charges applied to the account.

To avoid penalties, please review your bill promptly and make payment by the stated due date.

Internet or Telephone Banking

Telephone and online banking payments can be made through most major financial institutions. Search payee by 'Arran-Elderslie' and then choose "Water and Sewer". You can also make in-person bill payments at most bank branches.

Use your 11 digit account number (your customer number) when setting up your water utility payment. Some banks require 15 digits- if your bank requires this, please fill in zeros at the beginning of your account number to fill in the 15 spaces.

In-Person

Payments may be made in person at the Municipal Office using:

Cash
Cheque, made payable to 'Municipality of Arran-Elderslie'
Debit Card

Mail

Mail your cheque or post-dated cheque, along with payment stub to:

Municipality of Arran-Elderslie

P.O. Box 70

Chesley, ON

NOG 1L0

Please note that in the event of a postal strike, residents are still responsible to ensure payment is received on time. Alternative method of payment may need to be considered.

Pre-Authorized Payment

You can sign up for pre-authorized payments and the payment will be debited from your bank account on the bill due date.

Email of Future Sewer/Water Bills

In an effort to become more efficient and environmentally friendly, the Municipality of Arran-Elderslie now offers residents and businesses the option to receive Property Tax and Water/Sewer Utility Bills by email instead of regular mail.

This green initiative is designed to:

Reduce paper waste
Speed up delivery
Provide a convenient, value-added service for our community

How to Sign Up

Online: Complete the secure form on our website
Paper Copy: Contact the Municipal Office to request a printed form

Switching to email billing is quick and easy—and helps us all contribute to a more sustainable future.

Municipality of Arran Elderslie
1925 Bruce Road 10, Box 70
Chesley ON, N0G 1L0

Phone: 519-363-3039
Fax: 519-363-2203